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FortiToken issues? Please reach out to your internal network administrator or IT Helpdesk and explain the situation. Often times, they are able to generate a new token key (or give you a new token, in the case you misplaced a hard token key). If you’re not getting resolution from your internal team, or if you are responsible for managing FortiToken for your business, please reach out to our Fortinet Support team directly:

Phone: 1-866-868-3678
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Global Offices


North America

Global Headquarters
899 Kifer Road
Sunnyvale, CA 94086 USA
Map and Directions

Tel: +1-408-235-7700 
Fax: +1-408-235-7737

Manufacturing Assembly and Operations Center
1570 Atlantic Street
Union City, CA 94587 USA



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