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Quick Help

FortiToken issues? Please reach out to your internal network administrator or IT Helpdesk and explain the situation. Often times, they are able to generate a new token key (or give you a new token, in the case you misplaced a hard token key). If you’re not getting resolution from your internal team, or if you are responsible for managing FortiToken for your business, please reach out to our Fortinet Support team directly:

Phone: 1-866-868-3678
Web: https://support.fortinet.com
Email: cs@fortinet.com
Online chat (you must be logged in)

Media, press, or an analyst? Connect with the team:

pr@fortinet.com or analystrelations@fortinet.com

Need product support? Visit our support community here.

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