Business & Technology

Fortinet Named a 2023 Gartner Peer Insights™ Customers’ Choice for the 4th Year in a Row

By Kimberly Becan | June 14, 2023

At Fortinet, we strive to put our customers first, and we’re very proud to have again been named a Gartner Peer Insights™ Customers’ Choice for Network Firewalls for the fourth year in a row. This distinction is based on over 500 customer reviews of our FortiGate Next Generation Firewalls (NGFWs). Vendors named as a Customers’ Choice meet or exceed the market average Overall Experience and User Interest and Adoption.

In addition to giving FortiGate high ratings in these categories, 93% of reviewers are willing to recommend Fortinet’s NGFWs based on 504 reviews submitted as of March 2023 in the Network Firewalls market on Gartner Peer Insights. And on top of this customer recognition, Fortinet also received industry recognition and was named a Leader in the 2022 Gartner® Network Firewall Magic Quadrant™.

Why Customers Prefer FortiGate NGFWs

FortiGates continue to rate high in customer satisfaction because they deliver cutting-edge security and industry-best performance across various form factors with simple deployment, unified management, and excellent reliability. They protect networks from a variety of threats, including malware, intrusions, and denial-of-service attacks (DoS), and can be deployed at branches, campuses, data centers, and cloud environments. Because they are built on a single operating system, FortiOS, they support the growing need for a hybrid mesh firewall, a security platform that provides coordinated protection to multiple areas of enterprise IT.

Gartner Peer Insights also has “Voice of the Customer” Segment Views within the report. Vendors placed in the upper-right quadrant of these Segment Views are recognized with the Customers’ Choice Segment Distinction. Fortinet was named a Customers’ Choice in 8 of the 10 Segment Views.

Here are what our customers think about the key benefits of Fortinet's NGFWs:

Ease of Use

Fortinet's NGFWs are designed to be easy to use, even for IT administrators with limited experience, and have a user-friendly interface that makes it simple to configure and manage security policies.

Here’s what an IT assistant manager at an energy and utilities firm had to say about FortiGate’s ease of use:

"Fortinet: Make Your Life Easy"

"Overall it's a very good product having a rich set of securities and easy to use and deploy... it can be easily integrated with other products in Fortinet Family.”


By leveraging a variety of technologies like hardware acceleration and traffic shaping, FortiGate NGFWs perform well even in high-traffic environments.

Here’s what a leader from a software development firm thought about FortiGate's performance:

"The Best Of Their Class. Strong And Powerful Security Solution For Any Organization Size."

“Price of the Devices: Great price for the power, throughput, and performance. Easy to use: Really great UI and intuitive menu, options, etc. Performance: no performance issues even if all the UTM features are turned on.”

And here’s what a chief network telecom officer in the real estate industry thought:

“Amazing Value For Money and Strong Performance.”

"Fortigate provides robust and reliable performance. Their interface is intuitive and allows for centralized management which really saves us time. Security features are the best among what we tested. Built-in VPN is the cherry on top."


FortiGate NGFWs are built with a unique approach that converges networking and security to deliver a variety of cutting-edge features to detect threats like malware, intrusions, and DoS, and respond to them quickly.

Here’s what a healthcare and biotech company thought about FortiGate security:

"A Fully Fledged Security Solution" 

"The FortiGate firewall offers comprehensive threat protection for your business. FortiGate offers a variety of features to protect your organization from cyberattacks. It delivers high performance and advanced security. "

And here’s what the head of SAS and communications at an energy and utilities firm thought:

“Fortigate NGFW – Comprehensive Perimeter Security”

"The product is truly exceptional, I have introduced the Fortinet NGFW in my organization for specific application requirements after preliminary assessment and Fortinet Product Advanced Features for DPI like Application Control & Industrial Signature, Intrusion Prevention system as well as Antivirus helped me to bring adequate security measures."


NGFWs need to be reliable and provide high uptime. FortiGates are built to withstand unexpected events, such as power outages and hardware failures, to keep networks secure no matter what.

Here's feedback from a network supervisor at a healthcare and biotech firm:

"Best Firewall In The Market"

"The product is better than expected. The performance of the hardware is much better than the equivalent of other vendors, it's easy to manage and troubleshoot"

And this is what a senior network admin at an energy and utilities company who relies on Fortinet thinks:

"Reliable Service"

"Using more than 5 years of FortiGate devices. Hardware and cloud services. NGFW, APs and etc. I would like to express our sincere appreciation for your service to us as one of our most reliable companies" 


We are thrilled to have been recognized as a 2023 Gartner Peer Insights Customers’ Choice for Network Firewalls. When looking for a critical networking and security solution, customer reviews are invaluable, and from our perspective, Gartner Peer Insights is an excellent source for this critical feedback.

To learn more about the Gartner Peer Insights Customers’ Choice distinction or to read the reviews written by IT professionals about our products, please see the Next Generation Firewall page on Gartner Peer Insights. And if you have a Fortinet story to share, we encourage you to weigh in as well.

To all our customers who submitted reviews, thank you! These reviews mold our products and our customer journey, and we look forward to building on the experiences that earned us this distinction.


Gartner, Voice of the Customer for Network Firewalls, Peer Contributors, 31 May 2023

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